There are several communication systems, such as sign language (SL). We have a manual (or finger) alphabet, in which each hand gesture is a letter. We use hands and gestures to communicate words and form phrases. In addition, gestures and movements in sign language convey actions, opinions and feelings. Each country has its own sign language.

• Labio-facial Reading involves reading the speakers lips. That's why it's important to face the speaker so that you can see what they are saying.
• Complemented reading relies on facial gestures that give visual support to lip reading to help distinguish some sounds.
• Hearing aids and cochlear implants do not restore hearing, but they make it easier for us to hear ambient sounds or reach a standard hearing level.

What does mobility need to be accessible?

• Bus and train stops have warning lights, both at stops and inside buses and underground trains.
• Travel information, bus numbers, stops, arrival times, etc. are inserted into a magnetic loop that connects wirelessly to hearing aids and cochlear implants worn by the deaf or hard of hearing.

How can we make shopping accessible?

• The texts on panels, posters, etc. are adapted to facilitate reading comprehension for people with difficulty, not only deaf or hard of hearing, but also for the general public. This easy reading ensures that the information is accessible to all.
• Main entrances and lifts have warning lights to indicate door openings.
• The wireless magnetic loop provides the necessary information about sales aisles and shelves, by sending signals to the hearing impaired and deaf people wearing hearing aids or cochlear implants.
• Products have Quick Response (QR) codes on their labels.

How can we make studying accessible?

• The City Council encourages everyone to learn sign language (SL) to ensure that Oncity is inclusive for all.
• Teachers have different ways of teaching and presenting subjects and the activities to be carried out. They call it Universal Design for Learning.
• Teachers supplement their explanations with subtitles and texts written in easy readingto ensure accessibility to all students.
• All main entrances have warning lights to indicate door openings.
• Entrances have ramps and itineraries are marked on the floors of school playgrounds and corridors.

How can we make culture accessible?

• All the information about public buildings and museums is contained in a wireless magnetic loop that sends signals directly to hearing aids and cochlear implants worn by people who are deaf or hard of hearing, free of environmental noise and interference.
• The rooms in museums have textual information to allow people who are deaf to tour them independently.
• Theatres have signoguides to help people with hearing disabilities enjoy their performances.
• Signoguides are media players with sign language and subtitles videos.
• Theatres and entertainment venues reserve the first rows of seats so that deaf and hearing impaired people can read the performers' lips during plays and shows.
• Theatres can provide subtitling for plays and communicative mediation resources in the case of sign language proficiency, which is far more accessible to the person.
• Cinemas adapt the films they show with subtitling .
• Concert halls have vibration transmitters to help people with hearing impairments enjoy music.

How can we make carrying out formalities more accessible?

• All public buildings have emergency warning elements, such as visual alarms.
• The City Council offers a wide range of citizen services, such as video-interpretation, through a virtual platform that can be accessed via the Internet or mobile phone where both people communicate in sign language.
• The city's public services include inclusive technologies, such as fax and text phone, through the telephone intermediation service.
• Most of the City Council staff and public services know sign language (SL).