• The pavements have a special non-slip coating, and are embossed to warn of pavements and curbs.
• Lighting in the streets and inside buildings is adapted so as not to produce glare.
• Posters and signs have anti-glare, matte finishes and colour contrast to ensure they are clear and easy to read.
• Traffic lights, lifts, bus and underground stops, and building entrances give audible warnings so people know where they are and are alerted to potential hazards.
• Outdoor areas such as streets, avenues, parks, shopping centres, etc. have audio and touch information points.
• Building entrances, information and registration points; signs and food labelling in supermarkets have audio guides, audio descriptions and Braille that allow users to interpret information by hearing and touch.
• The entire Wi-Fi network and our city's web pages are accessible.

What does mobility need to be accessible?

• The pavement at stops has guide strips on the curbs, and is non-slip. Guide strips are placed on steps and access doors inside buses and underground trains.
• The glass panes French at bus shelters are fitted with coloured strips to help differentiate them from the rest and avoiding the risk of colliding with them.
• There stops are audible warning signals, both at bus stops and inside buses and underground trains.
• The visual information at stops is accessible, with high contrast and a large font size. It includes a raised QR code (to be able to locate it) to find information.
• Each stop has Braille information, and embossedlocation maps that can be read by touch.
• Street lighting in the environment is adapted to prevent glare.

How can we make shopping accessible?

• Glass doorways have vinyl strips at eye level that warn that it is a glass door.
• Corridors and interior paths are wide and unobstructed.
• All linear information on the linesis written in large, high-contrast print, and has audio Descriptions in every area.
• Shopping carts have a magnifying glass, and compartments to be able to insert products by category.
• There are support staff in the corridors to help customers.
• The cash desk has an audio description to know which product has been charged and for how much.
• The self-service cash desks are accessible.
• Product labelling is written in Braille.
• Products have Quick Response (QR) Codes on the labelling.

How are urban spaces designed to be accessible?

• The streets are non-slip, and street lighting is adapted to prevent glare.
• Signs and posters have an anti-glare coating, with high contrast and large print.
• Streets, public transport, buildings and outdoor areas are installed withacoustic signals, tactile elements or Braille for ease of information.
• Streets are free of architectural barriers and there are specific spaces for street furniture (street lights, benches, paper bins, etc.) as well as parking spots for electric scooters or bicycles.

How can we make studying accessible?

• The Town Council encourages people to study Braille to ensure the inclusion of all citizens of Oncity.
• Physical education and extracurricular activities are inclusive.
• Teachers have different ways of teaching subjects and presenting their activities differently. They call it Universal Design for Learning.
• Teachers supplement their explanations with subtitles and easy-to-read texts, ensuring accessibility to all students. They also use embossed and manipulative material.
• The main entrances have audible warnings to warn that doors are opening.
• Entrances have ramps and itineraries marked on the floors of playgrounds and halls.

How can we make culture accessible?

• Cultural programmes and rooms in museums have audio guides and audio descriptions.
• The situation maps provided to find your way about inside museums and leisure centres have Braille and tactile information, with different reliefs.
• Any posters and signage installed indoors are printed in large letters with high contrast.
• All leaflets and tickets are in Braille. They are printed in large letters to make them accessible and have a QR code marked in relief.
• All entrances, exits, corridors, lifts, etc. are free of obstacles and are accessible.
• Public lavatories have guide strips on the floor and acoustic or tactile alerts.
• Lavatories have drinking fountains for guide dogs.

How can we make carrying out formalities more accessible?

• All the city's websites are accessible: procedures for carrying out formalities and managing public services and online purchases are accessible.
• In public buildings, each floor is a different colour to identify it and lifts are accessible.
• Service counters are surrounded by a space free of obstacles.
• All Braille signs have sufficient hygienic measures to protect users from viruses (posters, touch maps, etc.)